Published on 25 November 2025
Domaine du Moulin Alsace: 14 years of success with Console SecretBox
Nestled in Ensisheim in Alsace, the Domaine du Moulin is a 4-star hotel, spa and gourmet restaurant, renowned for its warm setting, its wooded park and its closeness to nature. The Landwerlin family welcomes guests in a friendly, refined setting, combining Alsatian tradition and modernity. The establishment offers relaxing stays, gourmet menus and a 700 m² spa, for unforgettable wellness and gastronomic experiences.
“Since 2011, when the Domaine du Moulin chose the Secretbox solution, I have seen steady growth in our revenue from gift voucher and gift box sales.”
“To a hotelier still hesitating, I would say: go for it! Secretbox simplifies everything. The tool is clear, effective, attractive, and the Api & You teams support you from day one.”
Constant growth
“Every year, the results improve, the curves rise, and this momentum drives us to aim even higher. We sell more gift boxes, both in volume and in value, and this now represents a significant source of additional revenue for the Domaine du Moulin in Ensisheim. The platform’s statistical reports let us follow this evolution in full transparency: we know exactly where we stand and how to adjust our actions.”
Sales peaks under control
“Peak periods, especially Christmas, confirm this success. During the holidays, orders flood in and customers often buy at the last minute. In 2024, on 24 December alone, we made several tens of thousands of euros in gift box sales. Without Secretbox, it would simply be impossible to handle such a flow. The tool really simplifies our work and our organisation. Customers become autonomous: they easily understand how the online platform works, buy without assistance, and we, at reception, save precious time. Even during peaks or promotions, everything stays smooth and manageable.”
An optimised customer experience
“What I particularly appreciate is the quality of the experience offered to customers. From our website, they switch to the official Secretbox shop with no visual break: the consistent design reassures them. The checkout is intuitive, and the option to personalise their gift voucher with a message is hugely popular.”
Domaine du Moulin Alsace
