Results & Testimonials | Commission-Free Gift Box Software | Console SecretBox

Testimonials & client references

They boosted their revenue with Console SecretBox

Concrete results across every hospitality segment

But above all, for me Secretbox has the huge advantage of being integrated with our PMS and with Guestonline, our table reservation software. All systems are linked and integrated, management is automated, which lightens the workload for our teams, especially in accounting.

Georges Blanc - Témoignage Ludivine Coque Georges Blanc retour d'expérience Console SecretBox
Georges Blanc Ludivine Coque

We are a family house for which sincere human relationships matter. The Secretbox teams share that same spirit. They stepped into our story and gave us, with great emotional intelligence, personalised advice to support our reopening and our commercial development. Their support is exceptional and deserves to be highlighted.

Mathilde Piacentino - Le Couvent des Minimes Mane hôtel spa client Console SecretBox
Le Couvent des Minimes Mathilde Piacentino

On the customer side, the purchase journey is intuitive. In the back office, the ease of use, setup and integration of Secretbox with other software removes every obstacle. Setting up a new gift voucher is quick, with no need to rely on technical support.

Thomas Lorival - Le Clos des Sens fait confiance à Console SecretBox
Le Clos des sens Thomas Lorival

FRANCE | SWITZERLAND | UNITED KINGDOM | GERMANY | BELGIUM I LUXEMBOURG I MOROCCO

SecretBox saves our staff precious time, because customers, who can choose between digital or postal delivery, largely opt for the digital version. The console also provides a high level of payment security, and payment is much simpler.

Cheval Blanc Lembach établissement hôtelier client Console SecretBox
Cheval Blanc Lembach Mrs Bastian

Since January 2025, we have been working with the Secretbox teams to optimise our gift boxes: choice of copy, visuals, improved search visibility. The result over the last 9 months: despite a rather unfavourable economic climate, our revenue from gift box sales has grown, and Christmas is still to come.

Thomas Lorival - Le Clos des Sens fait confiance à Console SecretBox
Le Clos des sens Thomas Lorival

With Village Blanc and the Esprit Blanc Collection, we have the particularity of being a multi-site brand. Being able to bring together the gift boxes of our different establishments and points of sale on a single online sales platform makes management much simpler. As soon as a new product is added, it is very easy to create the matching gift box on Secretbox.

Georges Blanc - Témoignage Ludivine Coque Georges Blanc retour d'expérience Console SecretBox
Georges Blanc Ludivine Coque

Implementing the solution was a real commercial boost. For 15 years now, revenue has not only been significant but, above all, constantly growing. We improve our results every year. In terms of image, our establishment has undeniably gained in modernity, especially at the time.

Boutique hotel design cadeaux Console SecretBox offres saisonnières
Château de Pizay Corinne Feuvrier

100+ features

with Console SecretBox!

    • 24/7 online sales via your e-commerce shop
    • Creation of personalised gift vouchers
    • Creation of personalised gift boxes
    • Upsells and add-on options
    • Sales of items for delivery
    • Personalised packaging
    • Multiple delivery methods (email, post, collection)
Online shop

    • Secure card payment
    • Payment by Chèques Vacances Connect (E-ANCV)
    • Apple Pay & Google Pay
    • Split payment (group purchase)
    • Online gift pool (collaborative collection)
    • Instalment payment
    • 0% commission on sales
Secure payments

    • Full tracking of orders and invoices
    • Gift voucher management
    • Gift voucher redemption (QR code scan)
    • Partial or full refunds
    • Automatic generation of credit notes
    • Gift voucher personalisation
Sales management

    • Detailed sales statistics
    • Sales history per reseller
    • Product performance by revenue
    • Category performance by revenue
    • Scheduled exports for accounting
Performance analysis

    • Automatic VAT rate configuration
    • VAT handling for single-use vs multi-use vouchers
    • Automatic invoicing
    • VAT accounting exports
    • Custom invoice numbering
Tax management

    • Dedicated reseller interface
    • Configurable portals and landing pages
    • Reseller account management
    • Configurable commissions
    • Detailed extracts per reseller
Portals and resellers
    • Customisable transactional emails
    • Automatic invitations for gift pools
    • Automatic notifications
    • Personalised messages on gift vouchers
Communication
    • AI assistance for creating offers 
    • Marketing expert advice 
    • Product description optimisation 
    • Ready-to-use offer templates 
    • Pricing and positioning suggestions 
    • Automated marketing campaigns 
    • A/B testing of offers 
  • Advanced customer segmentation 
Artificial Intelligence

    • Product and catalogue setup
    • Delivery method management
    • Packaging configuration
    • Advanced promo codes
    • Built-in support tab
    • Training and interactive guides
Setup & Support

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