Published on 25 November 2025
15 years of Console SecretBox testimonial | Maison Decoret trusts Console SecretBox for its Console SecretBox gift voucher & gift box shop
Maison Decoret: prestigious address, pioneering house
A Relais & Châteaux and Michelin-starred establishment in the heart of Vichy, Maison Decoret combines great French gastronomy and contemporary hospitality in an exceptional setting. Led by Jacques Decoret (MOF cuisine) and his wife Martine, the house is renowned for the creativity of its cuisine, its family welcome and its bespoke art of hospitality.
A design boutique hotel, creative cuisine rooted in the terroir, an exceptional wine cellar… The establishment offers the chance to live a unique moment through personalised gift boxes, distributed online thanks to SecretBox: excellence opens up to everyone.
“We were among the very first establishments to opt for the SecretBox console… I had said I would be among the first to take the option, which we did! I then talked a lot about the SecretBox console around me and many professionals followed us. The arrival of this console was truly brilliant for our organisation.”
Digitalisation at the service of creativity and bespoke offers
Mrs Decoret’s testimonial highlights API & YOU’s attentiveness and innovation: every business need inspires an evolution. The tool manages the entire gift box experience: choice of format, personalisation of the container, collection at the house or delivery, smoother customer relations…
“I personalised the gift box all the way by having my own sleeves made and choosing not to put our name on the envelope, to keep the suspense until the very end!”
“The SecretBox console brought more visibility on the Internet to our gift boxes… It also gives our customers great freedom by letting them decide how to receive their gift vouchers: they can print them at home or choose home delivery as a gift box, offered by our house.”
Time savings, reliability and constant adaptation
The SecretBox solution structures the customer journey, but also that of the reception & dining room team: easy file search, voucher editing, reduced risk of error, possible synchronisation with Vega Zucchetti, Zenchef… With revenue doubled at Christmas, SecretBox is the digital catalyst of “gift” growth.
“Around the festive season, we double our revenue. We really see strong sales at that time of year. The SecretBox solution manages to stay in step with our needs and consistent with our practices.”
FAQ · SecretBox at Maison Decoret
❓ How does SecretBox simplify day-to-day management?
Gift vouchers are centralised, easily found and managed with no risk of error. The console synchronises gift box sales, welcome, reception and services, for permanent time savings.
❓ Can you offer bespoke or personalised gift boxes?
Yes: formats, sleeves, shipping, editorial content: SecretBox handles the personalisation, the House keeps control, down to the detail of the envelope or the handover of the gift box.
❓ When are the sales peaks?
The end-of-year period represents double the usual volume, but SecretBox also generates birthday or any-occasion sales, autonomously all year round.
❓ Does the tool adapt to industry software?
Yes (Vega Zucchetti, Zenchef…): compatibility and retrieval of information, vouchers and bookings make work easier.
Discover the official Maison Decoret gift box shop
See the Console SecretBox shopConsole SecretBox
The elegant, innovative solution for Relais & Châteaux houses, Michelin-starred establishments, independent hotels and restaurants
Maison Decoret • Vichy • 1 Michelin star • Relais & Châteaux • Meilleur Ouvrier de France
