Published on: Friday 29 December 2023

The Api & You team wishes you a wonderful New Year's Eve: thank you for an exceptional 2023!

2023 is drawing to a close and the entire Api & You team, publisher of the Console SecretBox gift box solution, wanted to wish you a wonderful New Year's Eve in the company of your customers. This time of celebration gives us the opportunity to look back on a remarkable year and to express our deep gratitude for the trust you place in us.

May the transition to 2024 be marked by success, innovation and shared growth! Together, we have written a fine page in the history of gift boxes in France, and we look forward to continuing this entrepreneurial adventure at your side.

🎉 2023 review: A record year thanks to you

2023 will go down as an exceptional year for Console SecretBox and all our partners. Your remarkable performances reflect your professionalism and your ability to adapt in a complex economic context.

The figures speak for themselves and illustrate the collective success of our ecosystem:

• €126 million in revenue generated by our 1,139 partner establishments
• 16.7% growth compared with 2022 despite economic challenges
• Network expansion with 194 new establishments joining the Console SecretBox family
• Continuous innovation with the launch of revolutionary new features
• Sector recognition as the benchmark of the gift box market

"Every success of our partners is our finest reward. These exceptional results are the fruit of your commitment and our close collaboration for excellence." - Api & You Team

🚀 Landmark innovations of 2023

This year was particularly rich in technological innovations and the development of new features that revolutionised our users' experience:

• Vega PMS integration : a revolution in hotel management with real-time synchronisation
• Split payment and gift pool : easier collective purchases and group events
• Premium packaging : Élégance and Prestige ranges with exceptional finishes
• Strengthened greentech solution : ISO 14001 certification and environmental commitment
• Geographic expansion : support for overseas and international establishments
• VAT automation : simplified tax compliance for all our partners

These technological advances directly contributed to improving your commercial performance and simplifying your daily management.

💝 Our sincere thanks

At this year's end, we wish to express our deep gratitude to all those who contributed to the success of Console SecretBox:

• Our partner establishments : your trust and your field expertise are our driving force
• Your teams : their professionalism and adaptability to new technologies
• Your customers : their loyalty and satisfaction fuel our daily motivation
• Our Api & You team : their dedication and passion for innovation
• Our technical partners : their collaboration in pushing technological boundaries

This human value chain is the true strength of our ecosystem and explains the exceptional performances we achieve together.

🔮 2024 outlook: Continued innovation

2024 promises to be exciting, with ambitious projects that will further strengthen our leading position in the gift box market:

• New PMS integrations : Opera, Protel and Winhotel will join Vega
• Built-in artificial intelligence : automatic personalisation and performance predictions
• European expansion : roll-out in 5 new European countries
• New B2B features : tools dedicated to corporate and works council orders
• Revolutionary packaging : integration of interactive, sustainable technologies
• Strengthened support : higher-level training and technical support

These innovations will let you keep ahead of the competition and offer ever more exceptional experiences to your customers.

2024 will be the year of technological acceleration and shared growth. We are investing massively in innovation to offer you ever more added value and competitive differentiation.

❓ FAQ - Questions about our 2024 outlook

What are Console SecretBox's growth objectives for 2024?

We are aiming for €150 million in revenue generated by our partners (+19% vs 2023), with the ambition of supporting 1,400 establishments. This growth will rely on technological innovation and geographic expansion.

Will the new PMS integrations be available from early 2024?

The schedule plans Opera in Q2 2024, Protel in Q3, and Winhotel in Q4. Each integration will benefit from the experience gained with Vega to offer even smoother, higher-performing integration.

Will European expansion affect service to French clients?

On the contrary! Expansion strengthens our expertise and our resources. French clients remain our absolute priority and will benefit from the innovations developed for international markets, particularly in multilingualism and regulatory compliance.

How will artificial intelligence concretely improve our performance?

AI will automatically optimise your offers according to trends, personalise the customer experience, predict sales peaks, and suggest marketing strategies. Goal: +25% average conversion thanks to intelligent optimisation.

Will Console SecretBox prices change in 2024?

We maintain our commitment to pricing transparency. No increase planned for 2024, despite inflation and massive R&D investments. Our virtuous business model allows us to keep offering the best value for money on the market.

How can we best prepare to benefit from the 2024 innovations?

Three recommendations: take part in the training webinars we will organise, keep an eye on our communications for beta tests, and do not hesitate to share your specific needs with our teams. Your feedback guides our developments.