Testimonial of Corinne Feuvrier, Château de Pizay

15 years of experience with Console SecretBox

🎯 The initial challenge in 2010

"We chose the SecretBox gift box sales console back in 2010, at the very start of the solution's launch. At the time we had growing demand for gift vouchers that had to be handled individually by phone, and no tool to make our offer visible or streamline the process."

In 2010, the Château de Pizay faced the typical challenges of the time: artisanal management of gift boxes, without suitable tools to optimise this promising sales channel.

"For the reception teams, processing was time-consuming. On top of that, we were only responding to demand without being able to showcase our packages. So we looked for a solution that would make us more visible and simplify management."

🚀 The transformation with Console SecretBox

"The Secretbox console gave us a true official online showcase. From passive we became active by taking back control of our gift box sales."

📊 15 years of exceptional results

"Implementing the solution was a real commercial boost. For 15 years now, revenue has not only been significant but, above all, constantly growing. We improve our results every year."

🏆 The concrete benefits

✨ Modernity and Innovation

"In terms of image, our establishment undeniably gained in modernity, especially at the time. Fifteen years ago, adopting an online gift box sales solution in the hotel business was innovative."

⚙️ Operational Optimisation

"On the management side, the solution considerably lightened the workload of the operations teams because everything is automated. We eliminated repetitive tasks and gained time to focus better on our core business."

🔄 Continuous innovation and support

"And the solution is constantly evolving. Nothing stands still at Api & You. Secretbox continuously adapts to the sector's new needs and to changing consumer habits."

"Some technological developments were even ahead of their time. I am thinking in particular of split payment or the gift pool. Each version is more accomplished than the last. It is reassuring to know you are supported by an expert."

🤝 A privileged relationship

"Personally, for 15 years I have maintained a privileged relationship with the Secretbox teams, and with Laurence Chaperon, the training manager. When I call Api & You, I do not talk to a robot or a voicemail, I talk to Laurence, who knows and understands me. That is precious."