An AI shopping assistant, commission-free
It answers buyers and recipients, removes objections and guides them to the right offer. Your catalogue is also connected to AI-assisted shopping — your gift boxes are listed in ChatGPT.
Console SecretBox
Sell directly, commission-free. An AI shopping assistant converts your visitors, captures the voice of your buyers and steers your offers — where other solutions stop at the sale.
| The observation
Traditional gift box software takes a commission, runs a shop… and stops there. The voice of your buyers — their questions, their hesitations, their wishes — remains invisible, and your offers never improve. Console SecretBox changes the rules: you sell directly, commission-free, and you capture that intelligence.
| Why Console SecretBox
Traditional gift box solutions offer an online shop and take a commission. Console SecretBox adds a layer of artificial intelligence and data that no one else offers in luxury hospitality. The difference, line by line:
| Criterion | Console SecretBox | Traditional gift box solutions |
|---|---|---|
| Commission on sales | 0% — direct sales | Often commission-based |
| AI shopping assistant (buyers & recipients) | Yes | No |
| Conversation analysis & offer steering | Yes | No |
| AI-generated FAQ & AI search engine visibility (GEO) | Yes | No / limited |
| Catalogue presence in ChatGPT (MCP App) | 13,000+ gift boxes · 1,600 shops | No |
| Luxury hospitality & gastronomy specialisation | Yes | Variable |
| Sovereign hosting & ISO 14001 certification | Yes | Variable |
| Three levers, one console
It answers buyers and recipients, removes objections and guides them to the right offer. Your catalogue is also connected to AI-assisted shopping — your gift boxes are listed in ChatGPT.
Every conversation is analysed and presented as clear themes. You finally see what your customers really ask for — and adjust your offers and FAQ accordingly.
The FAQ enriched by your conversations feeds your generative search visibility: your offers become citable by AI assistants when a traveller looks for an experience like yours.
| ChatGPT App
Thanks to our ChatGPT App (MCP protocol), your catalogue is officially listed in ChatGPT. When a user looks for an experience like yours, your gift boxes come up — and are still sold directly, commission-free.
| Data-driven steering
Across 39,000 analysed conversations, Console SecretBox surfaces your customers' real expectations and shows you exactly what to adjust in your offers.
The system groups your buyers' recurring requests into actionable themes. "40 requests about spa access", "25 questions about lunch slots": you know which offer to create or clarify — and you increase your conversion rate.


Every exchange between the assistant and your buyers can be reviewed and summarised. You track volumes, rising topics and the most requested offers, in real time — intelligence that traditional gift box solutions never give you.

| AI visibility · GEO
Your buyers' questions feed an FAQ you control — show, hide, edit or feature each answer. This FAQ powers GEO (Generative Engine Optimization): your offers become visible and citable by ChatGPT, Perplexity and other AI engines when a traveller describes the experience they are looking for.
| How it works
Every buyer question turns the same wheel: it converts, it feeds your data, it optimises your offers, it improves your visibility — and brings in new buyers.
Indicators observed across the Console SecretBox client base (June 2026). "Influenced" revenue is an estimate based on click attribution.
| Frequently asked questions
No. You sell your gift boxes directly, with no commission on the revenue generated.
Where traditional solutions stop at the sale, Console SecretBox adds an AI shopping assistant, conversation analysis to steer your offers, visibility in AI search engines (GEO) and the presence of your catalogue in ChatGPT — all commission-free.
It answers buyers and recipients, guides them to the right offer, and reports back to your property the real themes behind their questions so you can steer your offers and your visibility in AI engines.
Yes. Through the Console SecretBox ChatGPT App (MCP protocol), more than 13,000 gift boxes and 1,600 shops are officially listed in ChatGPT, and are still sold directly, commission-free.
GEO (Generative Engine Optimization) makes your offers citable by AI assistants. The FAQ enriched by your buyers' conversations powers this visibility when a user looks for an experience like yours.
Hotels and palaces, gourmet and Michelin-starred restaurants, spas and wellness houses, and all exceptional properties in luxury hospitality and gastronomy.
| Activate your assistant
Discover how Console SecretBox turns your gift boxes into an e-commerce engine driven by AI and data — commission-free.
Request a demo